Allscripts

Partnership Analyst

Job Locations US-MA-Boston
Requisition ID
2020-25579
Posted Date
1 week ago(11/16/2020 1:05 AM)
Category
Client Service/Support

Overview

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Welcome to Allscripts! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Allscripts is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.

 

CarePort Health, an Allscripts subsidiary, is seeking a full-time Boston-based Partnership Analyst to join our implementation and support team. This is a critical, customer-facing position that drives implementations of CarePort SaaS solutions to successful conclusion by engaging with customer leadership, users, customer partner networks, and CarePort partner vendors. This energetic and motivated individual – with a passion for solving complex problems in the healthcare industry – will also conduct research and data analysis, enable integration with other vendors and conduct other customer support activities – all with the ultimate goal of happy, successful customers.

Responsibilities

  • Establish trusted advisor relationship with customers and CarePort users, demonstrate a strong grasp of the details of customer accounts and will drive adoption and utilization of CarePort solutions
  • Execute the configuration of CarePort solutions for hospital sponsors and their post-acute provider network for optimum utilization and benefit
  • Collaborate with hospital partners to develop strategies to strengthen the network and ensure onboarding of all network partners into the CarePort system through multiple forms of engagement and follow-up
  • Monitor implementations for key performance indicators, and proactively intercede to support customer with questions, concerns and issues
  • Provide project oversite and report on status of projects, serve as a key feedback conduit from customers to product management, and support continuous deployment efforts of engineering
  • Backstop other Partnership Analysts and team members in providing support and training

Qualifications

Academic and Professional Qualifications:

  • Bachelor’s degree (major or concentration in a healthcare related discipline is a plus)

Experience:

  • 2+ years of experience in a health care technology environment
  • Excellent oral and written communication and presentation skills
  • High degree of competency with business applications MS Word, Excel, etc. and an aptitude to learn new software tools readily. Knowledge of healthcare EMR/EHR solutions a plus
  • Organized individual who delivers work that is accurate and complete
  • “People Person” – enjoys interacting and connecting with people; derives satisfaction from helping others, is creative, energetic, individual with a positive, “can-do” attitude

Travel Requirements:

  •  No significant out of-town-travel required

Working Arrangements:

  • Normal working hours as required by the role
  • Work is performed in a standard office environment with minimal exposure to health or safety hazards

At Allscripts, our greatest strength comes from bringing together talented people with diverse perspectives to support the technology needs of 180,000 physicians, 1,500 hospitals and 10,000 post-acute organizations across the globe. Allscripts offers a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company paid life insurance and retirement savings.

 

Allscripts policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Allscripts must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire.

 

From a "VEVRAA Federal Contractor" We request Priority Referral of Protected Veterans

This is an official Allscripts Job posting.  To avoid identity theft, please only consider applying to jobs posted on our official corporate site.

 

Visa Sponsorship is not offered for this position

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