Allscripts

  • LMS (Learning Management Systems) Administrator/ Office Administration

    Job Locations US-NY-New Hyde Park
    Requisition ID
    2019-23043
    Posted Date
    4 weeks ago(11/18/2019 2:12 PM)
    Category
    Information Technology
  • Overview

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    Welcome to Allscripts! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Allscripts is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.

     

    Primary responsibilities of position: The CIS LMS Administrator will be responsible for managing the Learning Management System to support the rollout of training to the Health System’s clinical staff, , as well performing general administrative tasks to support the day-to-day operations of the office and ongoing class schedule.

    Responsibilities

    Specific responsibilities include:

    • Create/populate spreadsheets to load courses, sessions, facilities, etc. into the LMS
    • Register staff into courses, train new trainers and Help Desk staff, as needed, on LMS functionality
    • Create, run and distribute reports to end users using the LMS reporting function
    • Upload web-based training courses and test/validate they are functioning properly
    • Act as point of contact with LMS vendor/help desk to escalate issues
    • Respond to LMS related calls from the client, Help Desk and/or colleagues
    • General Administrative Tasks:
      • Manage training rooms – manage reservation requests, maintain training equipment / technology
      • Manage supplies, printing requirements and general office support for the team
    • Contribute to the build and maintenance of the training database.
    • Facilitate classes as needed

    Qualifications

    Academic and Professional Qualifications:

    •  BA or BS degree preferred or other relevant combination of training and experience.

     

    Experience:

    •  Up to 2 years entry level to moderate experience in providing support and maintenance in assigned product preferred

    Specific experience / skills required:

    • Strong client service and communication skills with the ability to interact with clients at all levels
    • Microsoft Office experience  - especially Excel
    • Ability to troubleshoot
    • Great attention to detail
    • Ability to multi-task
    • Team player
    • Bachelor’s degree
    • Reliable transportation required as job may entail travel to various sites

     

    Travel Requirements:

    •  May require local travel
    •  May require other travel for business needs

     

    Working Arrangements:

    • May require after hours on call support
    • Work is performed in a standard office environment with minimal exposure to health or safety hazards

     

    At Allscripts, our greatest strength comes from bringing together talented people with diverse perspectives to support the technology needs of 180,000 physicians, 1,500 hospitals and 10,000 post-acute organizations across the globe. Allscripts offers a competitive total rewards package, including holidays, vacation, and medical, disability and life insurance.

     

    Allscripts’ policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Allscripts must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire.

     

    From a "VEVRAA Federal Contractor" We request Priority Referral of Protected Veterans

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