Welcome to Allscripts! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Allscripts is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.
The goal of the “Application Service Management” team is to optimize the support process by working collaboratively with Northwell business and technical teams as well as the vendors, who provide services essential to the Northwell Revenue Cycle. Members of this team will not be providing “hands on keyboards” application support but will be acting as the application resources responsible for understanding application or environment related issues, facilitating communication between various business teams, technical teams, and vendors in order to optimize the revenue cycle.
The primary purpose of this role is to operate as a liaison between vendors and multiple internal teams to effectively and efficiently resolve production issues as well as facilitate conversations related to proposed enhancements.
Academic and Professional Qualifications:
0-2 years Industry experience preferred
2-5 years practical experience in providing technical support and maintenance in assigned product preferred
High level of technical expertise and knowledgeable on, Application Integration, Windows server and desktop OSs, Networking ,Active Directory, DNS, SQL Server, Citrix, and VMWare
HL7 knowledge, a plus
Experience in working with vendors multiple teams with different functions/level.
At Allscripts, our greatest strength comes from bringing together talented people with diverse perspectives to support the technology needs of 180,000 physicians, 1,500 hospitals and 10,000 post-acute organizations across the globe. Allscripts offers a competitive total rewards package, including holidays, vacation, and medical, disability and life insurance.
Allscripts’ policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Allscripts must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire.
From a "VEVRAA Federal Contractor" We request Priority Referral of Protected Veterans