• Associate Systems Engineer

    Job Locations US-GA-Alpharetta
    Requisition ID
    Posted Date
    2 months ago(10/9/2018 4:36 PM)
    Client Service/Support
  • Overview



    Welcome to Allscripts! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Allscripts is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.


    The primary purpose of this role is to install, implement, configure, upgrade, and optimize the performance of application systems and databases required to operate Allscripts software Development and QA environments.


    • Establish, manage and maintain the Systems Development Environments, Upgrades, and Assigned Tasks that meet agreed functional requirements and customer expectations
    • Consistent efforts to deliver as per agreed scope and excel the deliveries from "completeness" and "correctness" point of view
    • Customer focus and closer alignment with the customers' business objectives
    • Ensure enough reviews have happened (Peer, Stakeholders) and all review comments have been closed / incorporated before delivery of any artefacts
    • Keep all stakeholders informed in a timely manner for scope creep and get their consensus
    • Ensure efforts to continually improve domain knowledge. Infrastructure System Development Environments, Upgrades, and Assigned Task delivered within estimates and according to agreed schedule/within Target Level of Agreement
    • Ensure every team member knows the schedule and plan
    • Consistent efforts for delivering as per agreed schedule / plan and excelling within that
    • Keep all stakeholders informed in a timely manner about slippages / delays and arrive with the plan to achieve the set goals on time. Infrastructure System Development Environments, Upgrades, and Assigned Task delivered with defined quality standards along with minimal amount of downtime disruptions, number of cases of poor analysis or design resulting into defects and re-work
    • Ensure the quality of the deliverables as per the defined defects standards and excelling within that
    • Identify the common causes of the defects, prioritize them and systematically remove them so that they do not reoccur in further development work
    • Efforts to reduce the overall defect injection rate (DIR). Contribution towards the team synergy / influence team to achieve goals
    • Document issues with resolutions and share with team members to improve team productivity
    • Provide data to generate team performance metrics
    • Knowledge transfer with other team members to improve overall team education level
    • Take complete ownership for the assigned task and timely inform the progress of the project / task to all stakeholders
    • Adherence to the defined global Infrastructure standards
    • Take initiative and drives to bring to logical conclusion; Proactive Approach
    • Provide accurate and timely information and escalates when there are issues
    • Actively participate in the project meetings and make valuable contribution


    Academic and professional qualifications:

    • Bachelors degree in a relevant program of study



    • 0-2+ years of related experience
    • Experience with Windows Operating Systems and Virtualization.
    • Experience managing configuring Citrix core technologies (Xenapp, Provisioning Server, Storefront, Netscaler)
    • Experience with VMware virtualization technologies to support a converged physical/virtual network.
    • Experience managing TCP/IP, DNS, DHCP, services in an enterprise infrastructure.
    • Design knowledge and implementation experience of Xenapp.
    • Effective communication skills
    • Highly efficient written skills (documenting standards, process and procedure guides, runbooks)
    • Limited supervision required to meet objectives and expectations
    • Excellent organizational and time management skills



    Additional Skills:

    • Must be able to manage multiple priorities and projects
    • Must be highly flexible and adaptable to changing requirements, priorities, and environments. 
    • Must be a self-starter, take initiative, and be proactive
    • Healthcare experience a PLUS.
    • Citrix CCA certification highly preferred




    At Allscripts, our greatest strength comes from bringing together talented people with diverse perspectives to support the technology needs of 180,000 physicians, 1,500 hospitals and 10,000 post-acute organizations across the globe. Allscripts offers a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company paid life insurance and retirement savings.


    Allscripts policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Allscripts must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire.


    From a "VEVRAA Federal Contractor" We request Priority Referral of Protected Veterans


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed

    Connect With Us!

    Not ready to apply? Connect with Allscripts for future communications and career opportunities.