• Commercial Operations Analyst - Contract Concessions Team

    Job Locations US-GA-Alpharetta | US-NC-Raleigh
    Requisition ID
    Posted Date
    2 months ago(11/13/2018 5:54 PM)
  • Overview



    Welcome to Allscripts! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver worldclass outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Allscripts is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.


    ***Allscripts Commercial Operations Analyst - Contract Concessions Team*** 

    Role is based in Alpharetta, GA OR Raleigh, NC


    The primary purpose of this role is to review quotes and signed client contracts, execution of contracts, front-end processing of returns and cancellations, as well as non-quote related contract amendments. This associate will review concession requests via and will make a determination regarding the request based upon his/her analysis, consultation, and knowledge of our business processes.


    This role is hourly-paid, non-exempt.  


    • Responsible for accurate and timely data collection using financial tools, primarily Oracle, to consolidate total financial picture including revenue recognition, A/R and balance sheet accounts
    • Develop advanced excel models to assist in reporting and analysis
    • Drive the resolution of product, contract, and/or customer issues with a full understanding of company policies and procedures
    • Conduct customer, contract and amendment reviews by analysing accounting related data and determining the financial impact of various scenarios
    • Direct activities and meetings with senior management within legal, sales, operations, accounting and finance to determine best course of action
    • Deliver strategic recommendations which will require the creation and maintenance of data repositories
    • Utilize financial models that incorporate all relevant metrics and drivers of the business
    • Communicate analytical results verbally, in writing, and in presentation form to all levels of management
    • Ensure proper accounting for all business unit specific revenues and expenses
    • Provide financial analysis of customer specific contracting opportunities
    • Recommend and participate in process improvement initiatives related to business unit objectives
    • Assist in gaining quality participation from executives
    • Validate business case for amendment submissions
    • Work with senior management on analysis prioritization
    • Validate and shepherd document approvals
    • Provide all necessary supporting documentation to process needed documents including amendments, contract correction notice, page replacement, customer termination letter, etc.


    Academic and professional qualifications:

    • Bachelors degree in finance, accounting or related field preferred



    • 2+ years' experience in a contract processing or customer service role
    • Impressive analytical and writing skills, plus confident, strong verbal communications
    • Excellent organizational and time management skills
    • Solid understanding of the healthcare/pharmaceutical industries, preferred
    • Advanced expertise with Microsoft office tools (Word, Excel, Power Point, Office)
    • Ability to calmly handle difficult situations and people; capable of effectively communicating with all levels of management and peers

    Travel Requirements:

    • None

    Working Arrangements:

    • Work is performed in a normal office setting (Alpharetta, GA OR Raleigh, NC) with minimal exposure to health or safety hazards
    • Substantial time is spent working on a computer and on the phone


    At Allscripts, our greatest strength comes from bringing together talented people with diverse perspectives to support the technology needs of 180,000 physicians, 1,500 hospitals and 10,000 post-acute organizations across the globe. Allscripts offers a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company paid life insurance and retirement savings.


    Allscripts policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Allscripts must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire.


    From a "VEVRAA Federal Contractor" We request Priority Referral of Protected Veterans




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