• Associate Systems Engineer

    Job Locations US-GA-Alpharetta | US-NC-Raleigh
    Requisition ID
    Posted Date
    1 month ago(9/7/2018 11:17 AM)
    Client Service/Support
  • Overview



    Welcome to Allscripts! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Allscripts is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.



    • Work with within the Network Operations team to run and maintain stable network environment, including infrastructure maintenance, customer support, and project implementations
    • Collaborate with operations development for new solution adoption.
    • Implement new solutions in coordination with DevOps team troubleshooting install issues, providing feedback and lessons learned with proper documentation needed for support.
    • Provide implementation project support for Hosting migration projects
    • Monitor, analyze, and evaluate network resource utilization for maintenance and/or growth requirements
    • Perform daily support tasks to ensure the stability of customer infrastructure.
    • Contribute to the development of runbooks, implantation guides, detailed design, and process documentation.
    • Interface with business users and stakeholders to determine needs
    • Respond to critical events and project requirements which may include non-traditional work hours
    • Support an on call rotation schedule for daily point of contact and after hours critical events
    • Other duties as assigned


    Academic and professional qualifications:

    • Bachelors degree in a relevant program of study
    • 0-2+ years of related experience
    • Experience with Cisco, Nexus, and Palo Alto, F5 architecture, implementation and design.
    • Firewall administration experience with Cisco ASAv and Palo Alto
    • Cisco IOS experience
    • Experience with VMware virtualization technologies to support a converged physical/virtual network
    • Design knowledge and implementation experience of LAN/WAN infrastructure
    • Effective communication skills
    • Highly efficient written skills (documenting standards, process and procedure guides, runbooks)
    • Limited supervision required to meet objectives and expectations
    • Excellent organizational and time management skills



    Additional Skills:

    • Must be able to manage multiple priorities and projects
    • Must be highly flexible and adaptable to changing requirements, priorities, and environments. 
    • Must be a self-starter, take initiative, and be proactive
    • Healthcare experience a PLUS.
    • CCNA certification highly preferred

    Travel Requirements:

    • Dependent upon project / program needs

    Working Arrangements:

    • Hours required to complete projects / assignments


    At Allscripts, our greatest strength comes from bringing together talented people with diverse perspectives to support the technology needs of 180,000 physicians, 1,500 hospitals and 10,000 post-acute organizations across the globe. Allscripts offers a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company paid life insurance and retirement savings.


    Allscripts policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Allscripts must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire.


    From a "VEVRAA Federal Contractor" We request Priority Referral of Protected Veterans


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