• Expert Quality Engineer

    Job Locations US-NC-Raleigh | US-IL-Chicago
    Requisition ID
    Posted Date
    2 weeks ago(11/30/2018 8:21 AM)
    Quality/Software Testing
  • Overview



    Welcome to Allscripts! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Allscripts is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.


    The primary purpose of this role is to help ensure solution quality, consistency, and effectiveness, for a specific large healthcare instance. The successful candidate will execute and understand:

    1. Solution verification & validation across multiple product teams
    2. Process/product standards compliance or development.
    3. System Integration Test Leadership or Systems of Systems V&V
    4. Basic regression execution and reporting


    The candidate may have direct involvement in manual or automated test efforts or in developing and managing compliance to standards for process or solution quality. Depending on the need and skill level, there may be more technical and/or planning and leadership dimensions to this role. This position is a Systems Integration Test (SIT) role working on a specific client’s implementation. It is also a SIT regression role. While clinical experience is not required, this role will need to address clinical concerns from a technical viewpoint – any clinical experience will be useful.

    • Assure solution quality, consistency, and effectiveness through the development of 'net-new' manual or automated test scripts. This effort should maximize the ROI while minimizing quality risks. Output consistent with department's guidelines
    • Assure solution quality, consistency, and effectiveness through the execution of manual or automated ‘regression' test scripts. This effort should maximize the ROI while minimizing quality risks. Output consistent with department's guidelines
    • Leverage (if necessary, develop) metrics-based governance, relevant reporting and audit mechanisms. Assist project manager in identifying data to maintain, and KPIs to analyze and report against
    • When involved in testing, ensure test design is traceable to requirement and achieves a high level of requirement and test execution coverage. Continuously improve test scripts and product coverage. Complete all updates test cases, test scripts, test harnesses, test guidelines according to schedule
    • Execute all assigned testing, whether manual or automated, according to schedule and any productivity targets committed
    • Support Lead Systems Integration Testing across multiple products in the solution
    • Support root cause analysis exercises against target areas, propose corrective approaches for measurable improvements, track and report progress; communicate the plans and results effectively to drive change. Collect and analyze data and other findings, according to plans
    • Produce reports that are clear, effective, insightful, and traceable whether for defects discovered during test or non-compliance issues found during a process review or audit. Utilize existing tracking systems, report mechanisms, agreed conventions, and metrics when preparing and providing such reports
    • Escalate concerns about project/product/process quality in clear, timely, collaborative, constructive way
    • Knowledgeable and conversant in defect prevention and associated tools and methodologies
    • Participate in improvement initiatives. Develop Quality Assurance plans or Test Plans and embed appropriate activities as part of project/product development plans
    • Objectively evaluate processes and products against applicable standards, and procedures
    • Participate in defect reviews or other project efforts, providing clear status when needed


    Tools, Processes, and methods typically used

    • Standard defect management tools (Jira, MSVS, TestDirector, etc)
    • SQL use or output analysis/testing (MSSQL preferred)
    • Data model analysis/testing
    • Semantic exchange mapping (data object mapping)/testing)
    • Comparative analysis/testing
    • System context analysis/testing
    • Workflow and data analysis/testing
    • Solution configuration analysis/testing
    • Test case execution and reporting
    • You should be comfortable without requirements or comfortable reverse engineering them – this particular project has a good set of initial artifacts that can jump start the effort
    • Alternatively, you should be comfortable driving requirements solidification

    Technologies engaged

    • HL7 compliant exchanges (CCD, CCDA, FHIR, EDI) and numerous non-compliant methods (APIs)
    • Various coding languages (no coding or code review is expected) (C#, Java, SQL)
    • Various data repositories (databases, data warehouses, data lakes)
    • You should be technology and method agnostic but the organization uses a Scrum/SAFe methodology


    Academic and Professional Qualifications:

    • Bachelor's Degree in a relevant program of study or equivalent testing experience required
    • Relevant post graduate qualifications and professional memberships preferred
    • Strong testing background in both verification and validation with a focus on integrations
    • Clinical, clinical-informatics, or research experience will certainly be considered
    • Proactive maintenance of knowledge regarding management strategies, development methodology and standards for team operations, and improve project, solution or process quality
    • This position requires a lot of different knowledge sets so a bit of everything will add value


    • Proactively maintain awareness of test and/or quality tools, processes and standards in the industry to improve product or process quality
    • Appropriate industry certifications desired (e.g., PMI certification, LSS certification, etc.)

    Travel requirements:

    • None

    Working arrangements:

    • Work is performed in a normal office setting with minimal exposure to health or safety hazards


    At Allscripts, our greatest strength comes from bringing together talented people with diverse perspectives to support the technology needs of 180,000 physicians, 1,500 hospitals and 10,000 post-acute organizations across the globe. Allscripts offers a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company paid life insurance and retirement savings.


    Allscripts' policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Allscripts must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire.


    From a "VEVRAA Federal Contractor" We request Priority Referral of Protected Veterans


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