• Billing Analyst

    Job Locations US-NC-Raleigh | US-GA-Alpharetta
    Requisition ID
    Posted Date
    7 days ago(8/14/2018 2:07 PM)
  • Overview



    Welcome to Allscripts! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Allscripts is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.


    The primary purpose of this role is to resolve complex client billing disputes and takes the lead on ensuring subsequent billing is correct.



    • Administer the Billing Disputes Queue as assigned. Investigate/analyze the Client's request / disputes in a timely manner. This might require interaction with Clients via conference calls or emails. Engage management for clarification when needed
    • Ability to clearly articulate contract language and billing to clients when clients have questions or dispute an invoice. Submits formal credit approvals to management when an invoice needs to be corrected / adjusted. Ensure the credit Authority Matrix is followed / adhered to
    • Once credit approval is obtained, ensure the credit is processed within the same month the approval was obtained
    • Ensure billing has been corrected appropriately and ensure credit / rebills are processed within the same month
    • Process End of Life product notifications (EOL's) and RCC (Outside Collections) cases within allotted time frame in order to avoid additional credits
    • Process Settlements and Amendments in a timely manner to prevent additional billings to the client
    • Ensure Sales Force us updated with notes and close cases when completed
    • Ensure the Accounting Share Drive is updated with credit approvals and back-up documentation to meet audit requirements
    • On a quarterly basis, submit all unprocessed credits at the end of a quarter so Accounting can book an accrual
    • Keep Management aware / updated of all client escalations


    Academic and Professional Qualifications:

    •  Associates degree or equivalent experience required
    • Proven Excel and Word skills as well as Oracle and SalesForce
    • Superior verbal and written communication skills
    • Strong attention to detail; Accuracy is a must since errors will affect client contracts and fees



    •  0-2 years experience in accounting or customer service


    Travel Requirements:

    •  None


    Working Arrangements:

    • Standard hours of operation
    • Flexible to additional work hours as needed
    • Work is performed in a standard office environment with minimal exposure to health or safety hazards


    At Allscripts, our greatest strength comes from bringing together talented people with diverse perspectives to support the technology needs of 180,000 physicians, 1,500 hospitals and 10,000 post-acute organizations across the globe. Allscripts offers a competitive total rewards package, including holidays, vacation, and medical, disability and life insurance.


    Allscripts’ policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Allscripts must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire.


    From a "VEVRAA Federal Contractor" We request Priority Referral of Protected Veterans


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed

    Connect With Us!

    Not ready to apply? Connect with Allscripts for future communications and career opportunities.