• New Business Surround Sales/Customer Retention & Growth - Midwest/East Accounts

    Job Locations US-GA-Alpharetta
    Requisition ID
    Posted Date
    2 weeks ago(8/6/2018 3:47 PM)
  • Overview



    Welcome to Allscripts! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Allscripts is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.


    ***Customer Retention & Growth SALES/"HUNTER" Role - Midwest/East Named Accounts***


    The primary purpose of this role is to grow business within our existing customer base while continuously driving customer satisfaction and retention. 

    • Named accounts are located in the Midwest and Eastern U.S. Ideal candidate is net new/hunter vs. account management-focused sales.
    • Allscripts is the primary revenue cycle solution for these clients. This sales executive's focus will be in "surround sales" - cultivating additional growth within the customer's current portfolio, while also selling Care Management, EPSi, our Care-In-Motion suite, HealthGrid and FollowMyHealth. 


    Achievement of Annual sales order intake quotas/targets

    • Meets or exceeds the order intake target associated with the territory
    • Manages cost of sale vs. budget

    Build and maintain relationships with management of existing accounts

    • Expands Allscripts business through development of existing accounts
    • Cultivates relationships with management of new accounts building credibility and trust

    Provide timely and accurate forecasts for the territory

    • Accurately forecasts sales opportunities according to product, timescale, and value
    • Communicates clearly and effectively with management regarding risk and upside

    Growth of pipeline for the territory

    • Growing revenue within specific accounts, including knowledge and analysis of accounts business
    • Identifies potential business opportunities

    Lead the sales cycle

    • Engages executives and other key stakeholders to develop existing opportunities
    • Creates a business solution consisting of services and software that uniquely address the customer's needs. May include collaboration with cross functional teams

    Customer Satisfaction

    • Increases net promoters/customer referenceability
    • Responsiveness to issues and management of escalations and critical deliverables
    • Minimizes customer attrition through high quality customer support/relationships

    Market Awareness

    • Provision of competitive, accurate, and relevant market data
    • Understands current overall trends in the business sector
    • Understands customers specific business goals, strategy, financials, and challenges

    Maintaining high quality Account Plans

    • Timely and accurate development and maintenance of opportunity plans
    • Upkeep of relevant information on

    Consultative Sales

    • Supports additional inside sales campaigns allocated as needed.  Acts as a liaison between customers and internal departments to resolve any outstanding issues


    Academic and Professional Qualifications:

    •  Bachelor’s degree in business, sales, marketing, or equivalent experience



    • 8+ years outside sales experience with proven success in net new HCIT sales
    • In-depth knowledge and understanding of Healthcare IT Industry
    • Success in managing multiple key accounts simultaneously
    • Experience in team-selling alongside product specialists and subject matter experts
    • Contracting expertise


    Travel Requirements:

    •  Approximately 50-60% travel required. Candidates must reside in the Midwest/East, due to named, client account locations. 


    Working Arrangements:

    • Work is performed in a remote office environment


    At Allscripts, our greatest strength comes from bringing together talented people with diverse perspectives to support the technology needs of 180,000 physicians, 1,500 hospitals and 10,000 post-acute organizations across the globe. Allscripts offers a competitive total rewards package, including holidays, vacation, and medical, disability and life insurance.


    Allscripts’ policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Allscripts must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire.


    From a "VEVRAA Federal Contractor" We request Priority Referral of Protected Veterans




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