• Director Professional Services - HealthGrid - Orlando

    Job Locations US-FL-Orlando
    Requisition ID
    Posted Date
    3 months ago(8/2/2018 8:32 PM)
    Client Service/Support
  • Overview



    Welcome to Allscripts! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver worldclass outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Allscripts is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.


    The primary purpose of this role is to grow the Professional Services business profitably within the region against the agreed objectives, implement the global Professional Services strategy, and perform the role inline with the Allscripts values.



    • All the financial aspects of running the PS business against the agreed objectives, these would include all elements associated with a regional P&L plus debt management, deal approvals and subcontractor agreements



    • The development and management of the regional management team and all supporting consultants
    • Building the right skills in the right locations to support the demands of the business
    • Working with peers at an executive management level both internally and externally
    • The development of customer and partner relationships to support the business goals



    • All processes that relate to the successful and efficient running of a regional PS business, this would range from initial engagement to implementation and go-live including the ongoing development of new business. The full customer lifecycle. Specifically looking and managing the front end sales cycle, commercials negotiations and implementation approach



    • The development of Customer relationships to support the business goals
    • The development of Partner relationships to support the business goals
    • Escalation and Program management – working with internal teams and partners to manage customer situations


    Academic and professional qualifications:

    • Successful completion of a relevant Business/Management Degree preferred


    • 15 + years in professional services consultancy and or project management
    • Minimum 2+ years of relevant experience in working for a healthcare institution and an understanding of IT projects, budgeting & other related processes within healthcare environment
    • Excellent Client facing skills
    • 7+ years engaging with Senior & Key executives
    • Experience of budgeting, revenue forecasting, and cost management

    Travel Requirements:

    • Frequent travel required

    Working Arrangements:

    • Work is performed in a normal office setting with minimal exposure to health or safety hazards
    • Substantial time is spent working on a computer


    At Allscripts, our greatest strength comes from bringing together talented people with diverse perspectives to support the technology needs of 180,000 physicians, 1,500 hospitals and 10,000 post-acute organizations across the globe. Allscripts offers a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company paid life insurance and retirement savings.


    Allscripts policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Allscripts must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire.


    From a "VEVRAA Federal Contractor" We request Priority Referral of Protected Veterans


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