• Sr Manager HIE Operations Technical Services

    Job Locations US-NY-Melville
    Requisition ID
    Posted Date
    1 week ago(7/11/2018 9:48 AM)
    Information Technology
  • Overview



    Welcome to Allscripts! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver worldclass outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Allscripts is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.


    Allscripts is looking for a Senior Manager, Quality Assurance to be based in Long Island, NY. The Sr. Manager, QA provides overall product quality assurance leadership, help in internal QA processes and manage multiple vendors.


    • Lead the Quality Assurance group having teams at onsite, nearshore & offshore.
    • Review & approve test strategy, test plans, Design, Test cases, etc.
    • Review & approve project estimation
    • Oversee Test Management & coordination
    • Accountable for resource planning & allocation
    • Work closely with Project Managers, product owners, & Dev to understand the project scope & size
    • Effective management of the client relationship and resolution of client issues
    • Continuous risk identification and appropriate escalation
    • Effective utilization and management of staff such that milestones/goals are obtained and staff is motivated and competent
    • Oversee test planning, documentation & execution of functional, integration, end to end & regression testing cycles
    • Drive the QA life cycles on large projects & handle the escalation as appropriate
    • Mentor team on QA practices, methodologies, & techniques that will positively impact the software quality delivery schedule
    • Work closely with external teams (project & resource managers) to ensure project stays on track & mitigate any risks involved


    People Management Accountabilities:


    • Identify and recruit internal/external talents to ensure effective mix of competencies
    • Induct new joiners in order to quickly maximize performance
    • Set and communicate team/individual objectives and KPI to inspire individuals to achieve high performance.
    • Allocate work load to fully utilize every employee’s talent
    • Implement development plans and coach for individuals to reach their maximum talent
    • Provide regular constructive feedback on performance/development and address poor/mediocre performance on a timely manner
    • Recognize high performers to maintain motivation and retain key talent
    • Regularly communicate on company news and team progress against business plan
    • Create team spirit



    Academic and Professional Qualifications:

    • BA or BS degree and/or relevant business experience



    •  7-10 years industry experience preferred
    •  5-10 years experience in information technology management preferred


    • 5-7 years of hands-on software testing &  management experience with significant manual &/or automation experience
    • 3 + Years of Performance testing experience
    • 3-5 years of management experience of onshore/offshore resourcing model
    • 3-5 years of resource management experience including mentoring & performance evaluation
    • Experience working with Clients/Vendors on various implementation/integrated projects
    • Experience in Healthcare industry is preferable
    • 2+ years experience in HL7, CCD, webservices, Rest services, API experience is a plus
    • Knowledge on integration engines, data feeds
    • Knowledge on testing tools such as ALM, QC, LoadRunner, Selenium, etc.
    • Hands on experience with test planning, creation, & execution is a big plus
    • Experience working in Agile environment is a plus
    • 2 years+ experience in Database knowledge
    • Knowledge of data Architect, operating systems, web technologies, backend testing is a plus
    • Knowledge of BI reporting & Active Analytics is a plus


     Preferred Skills:

    • *Ability to work in a diverse, fast paced environment and effectively collaborate across teams
    • *Ability to juggle multiple projects and initiatives simultaneously
    • *Ability to understand impact of new requests or projects to current application interoperability and  communicate impact to internal and external teams
    • *Effective Communication and Presentation skills
    • Team player who will work across the organization and company to continue improving the way we serve our customers

    Travel Requirements:

    •  May require local travel
    •  May require other travel for business needs


    Working Arrangements:

    • May require after hours on call support
    • Work is performed in a standard office environment with minimal exposure to health or safety hazards

    At Allscripts, our greatest strength comes from bringing together talented people with diverse perspectives to support the technology needs of 180,000 physicians, 1,500 hospitals and 10,000 post-acute organizations across the globe. Allscripts offers a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company paid life insurance and retirement savings.


    Allscripts policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Allscripts must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire.


    From a "VEVRAA Federal Contractor" We request Priority Referral of Protected Veterans


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