• Operations Coordinator

    Job Locations US-VA-Glen Allen
    Requisition ID
    Posted Date
    2 weeks ago(6/4/2018 4:29 PM)
    Client Service/Support
  • Overview



    Welcome to Allscripts! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Allscripts is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.


    The primary purpose of this role is to coordinate the installations and implementations for corresponding services.


    • Facilitates paperwork for clients in preparation for implementation
    • Identifies resource availability and establishes implementation dates according to client’s expectations, Allscripts revenue goals and also resource availability
    • Track availability and utilization forecast against actual unit deliverables and provide management information on these
    • Monitor and report differences between forecast and actual unit deliverable
    • Minimize bench time for resources through collaboration across regions or functions to identify suitable roles
    • Ensure resource requests are prioritized based on set guidelines and where necessary, manage any escalations
    • Provide feedback and input to the PDR process to the resources line manager
    • Ensure individual and team unit deliverable targets are achieved


    Academic and Professional Qualifications:

    •  Associate's degree or higher


    • 2-4 years
    • Previous implementation and/or support experience with Allscripts product lines desireable
    • Healthcare knowledge is a plus
    • Proven ability to manage workload and meet deadlines

    Travel Requirements:

    •  As needed

    Working Arrangements:

    • Work is performed in a normal office setting with minimal exposure to health or safety hazards


    At Allscripts, our greatest strength comes from bringing together talented people with diverse perspectives to support the technology needs of 180,000 physicians, 1,500 hospitals and 10,000 post-acute organizations across the globe. Allscripts offers a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company paid life insurance and retirement savings.


    Allscripts’ policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Allscripts must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire.


    From a "VEVRAA Federal Contractor" We request Priority Referral of Protected Veterans


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