• Project Manager

    Job Locations US | US-NC-Raleigh
    Requisition ID
    Posted Date
    2 weeks ago(11/30/2018 4:30 PM)
    Client Service/Support
  • Overview



    Welcome to Allscripts! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Allscripts is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.


    The primary purpose of this role is to manage and control Revenue Cycle Management client projects for the business, ensure project completion on time to budget, and deliver customer needs as per the terms of contracts.


    Creating Financial Value

    • Creates maximum short and long term financial value for the client, Professional Services, and Allscripts.
    • Manages Allscripts profitability (includes revenue and expenses) and cash.
    • Rejects propositions that reduce value for Allscripts or the client and develops constructive alternatives
    • Proactively identifies incremental opportunities and engages sales as appropriate.
    • Proactively documents scope changes and contractual sign off to ensure profitability for Allscripts.
    • Understands Accounts Receivables
    • Understands all financial elements of the contract, including fees, payment terms and any commitments which impact project financials. This includes all contract elements (e.g. hardware, software, services, etc.)
    • Maintains clear visibility to contracted vs. actual hours + estimate to complete. Clear management to the contracted hours.


    Maintaining the Client Relationship 

    • Establishes a consistent communication strategy with the client and defines the associated deliverables (e.g. status report, risk report etc.).
    • Sets, resets, and manages client expectations and documents same.
    • Utilizes Project Scope or Charter documentation to define contract ambiguities and set client expectations.
    • Builds relationships across client organizational functions at various levels. This includes the executive sponsor and contract signatory. Including but not limited to decision makers.
    • Clearly and proactively identify, project risks and institute meaningful risk management campaigns to mitigate the risks.
    • Clearly communicates challenges / shortcomings/issues to clients by assessing causes and implications; recommending solutions and costs, and encouraging shared problem solving.
    • Maintains industry knowledge and focus.
    • Consistently completes project status and reporting externally (written and meetings).
    • Gains sign off and acceptance per the client contractual agreement


    Ensuring Alignment with Allscripts Strategy

    • Able to work with the various Allscripts’ stakeholders to effectively and appropriately define project scope, hours, deliverables and requirements.
    • Ensures current Allscripts methodology is used and leveraged in all client project deliverables processes. 
    • Willingness to adapt to a constantly evolving marketplace.


    Managing Risks and Problems / Demonstrating Management and Control 

    • Uses a rigorous risk identification and mitigation process on an ongoing basis.
    • Ensures that risk related costs are included in project budgets and forecasts.
    • Ensures that risk considerations are incorporated into project schedules.
    • Analyzes project financial statements at least monthly as part of the risk identification and management process and forecasts weekly same.


    Academic and professional qualifications:

    • Successful completion of Bachelor's degree or relevant business / information technology experience.
    • PMP Certification required.
    • Demonstrable project management skills, including influencing, communications and tracking skills, and planning and organization.
    • Solid knowledge of project management methodologies, tools & techniques.
    • Strong ability to collaborate with individual contributors to define business process issues, analyze operational efficiencies, implement creative solutions, and measure delivery results.


    • Minimum 3 years relevant project management and/or management experience, plus at least 5 years relevant business experience.
    • Experience with Revenue Cycle Management lifecycle preferred

    Travel requirements:

    • Ability to travel occasionally as warranted by project work; frequency will vary depending on project requirements

    Working arrangements:

    • Work is performed in a normal office setting or remotely with minimal exposure to health or safety hazards; substantial time is spent working on a computer, having meetings, and on conference calls.

    At Allscripts, our greatest strength comes from bringing together talented people with diverse perspectives to support the technology needs of 180,000 physicians, 1,500 hospitals and 10,000 post-acute organizations across the globe. Allscripts offers a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company paid life insurance and retirement savings.


    Allscripts' policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Allscripts must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire.




    From a "VEVRAA Federal Contractor" We request Priority Referral of Protected Veterans


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