Allscripts

  • Systems Analyst PeriOps Apps

    Job Locations US-NY-Melville
    Requisition ID
    2018-15684
    Posted Date
    2 weeks ago(5/10/2018 1:38 PM)
    Category
    Information Technology
  • Overview

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    Welcome to Allscripts! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Allscripts is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.

     

    The PeriOp Systems Analyst is responsible for the success and implementation of all aspects of the PeriOp application. They are charged to participate with multiple projects through various phases of the implementation, from initiation to post-live support. The Analyst will utilize their PeriOp application expertise in the areas of workflow, process, system build and configuration, as well as end-user training.

    Communication and presentation skills are essential to the success of this role.

    #LI-BB1

    Responsibilities

     

    • Determine clinical requirements and establish partnership with client for successful implementation for the project team (client, vendors)
    • Install, configure, and support PeriOp software components during implementation project, upgrades, and additional services
    • Review, discuss, understand, and execute the PeriOp processes and procedures with team on the following items and set expectations, review technical tasks/needs and manage identifiable artifacts resulting from them:
      • Application kick-off and milestone dates (deployment, training, validation assistance)
      • Training and Education planning based upon standards and contract requirements
      • Software deployment — PeriOp Applications and 3rd party vendors
      • Reports - evaluation, deployment and troubleshooting
      • Interface - consulting, recommendation and testing when possible
      • Trouble shooting — ability to complete an analysis of the issue to identify the root cause:
        • Workflow process
        • Configuration
        • Interface
        • Desktop/Printers
        • Servers
        • End-User Training
      • Issue tracking and escalation process – documenting the issues as well as the steps to remediate the issue inclusive of:
        • Write Specifications
        • Document Current State Workflow Process vs. Future State Workflow Process
        • Write and execute test scripts
        • Create End User Training material, if needed
      • Client associated risks identified and corrective actions or consulting
      • Communication and documentation — This position requires extensive verbal/written communication:
        • Presentations – Client, Team, End Users
        • Business Documents – Business Plans, Specifications, Test Scripts, Disaster Recovery Plans
        • Workflow Diagrams
        • Training Documents – Team, End- User, Support Transition
        • Meeting Agenda/ Minutes
        • General Correspondence – Team, Client, End-User, Vendor and Other Departments
      • Support – 24/7 Help Desk Support for PeriOp Applications. This is on a weekly rotation.

     

     

    Qualifications

    Academic and Professional Qualifications:

    •  BA or BS degree preferred or other relevant combination of training and experience.

     

    Experience:

    •  0-2 years Industry experience preferred
    •  2-5 years practical experience in providing technical support and maintenance in assigned product preferred

     

    POSITION REQUIREMENTS:

    • Must have excellent written and verbal communication
    • Must have the ability to troubleshoot, apply critical thinking and provide viable suggestions for problem resolution.
    • Must have previous experience in all aspects of an IT Project Lifecycle (Initiating, Planning, Executing, Monitor Control and Close) inclusive of implementing Lean techniques.
    • PERIOP Software proficiency desired (SIS, McKesson, &/or Cerner)
    • Previous experience desired in one of the following:
      • Surgical Scheduling/Billing – Hospital &/or Physician Practice
      • Perioperative Surgical Department – Clinical &/or Management
    • Proficient with MD Office (Excel, Word, PowerPoint, Visio and exposure to MS Project)
    • Crystal Reports,SQL scripting, database statements (DMLIDDL) desired
    • General knowledge of Database Administration, Network Support and Windows Operating systems desired

    Travel Requirements:

    •  May require local travel
    •  May require other travel for business needs

     

    Working Arrangements:

    • May require after hours on call support
    • Work is performed in a standard office environment with minimal exposure to health or safety hazards

     

    At Allscripts, our greatest strength comes from bringing together talented people with diverse perspectives to support the technology needs of 180,000 physicians, 1,500 hospitals and 10,000 post-acute organizations across the globe. Allscripts offers a competitive total rewards package, including holidays, vacation, and medical, disability and life insurance.

     

    Allscripts’ policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Allscripts must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire.

     

    From a "VEVRAA Federal Contractor" We request Priority Referral of Protected Veterans

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