• Manager Applications Project Access Patient Access Soarian Financials

    Job Locations US-NY-Melville
    Requisition ID
    Posted Date
    4 weeks ago(4/26/2018 9:52 AM)
    Information Technology
  • Overview



    Welcome to Allscripts! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Allscripts is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.


    The primary purpose of this role is management of applications support functions of a Managed Services account.  Soarian Financials experience highly desired.


    • Work under the direction of the IT Director of the project.
    • Manager will perform Project Lead responsibilities, overseeing a team of 3 Systems Analysts.
    • Provide direction for the Design, Build, and Testing deliverables of patient access functions and work flow.
    • Collaborate with Business Leads, Project Management and Vendor.
    • Contribute into strategic decisions on end user functions and provide sustainable technical application solutions.
    • Ensure all technical documentation meets standard operating procedures in support of the project repository and operations expectations.
    • Prioritize work assignments in accordance to project tasks and related timelines.
    • Ensure application functions are defect free.
    • Provide direction for ‘proof of concept’ requests.
    • Possess strong working knowledge of Soarian Financials or Invision patient access functionality.
    • Possess prior team management experience.  Approve timesheets and PTO, write annual employee reviews. Recruit and onboard new employees.
    • Resolve issues or escalate issues to appropriate Team Leads and upper management. 
    • Collaborate with Business Team, Testing Team, Ancillary Group, Integration Group and Cerner Teams, and other cross-functional project teams, to ensure technical integrity across the application landscape.
    • Provide managerial oversight for multiple GoLive and Post Live events.
    • Be part of the 24x7 support of the Soarian Financials and Soarian Scheduling applications and helping troubleshoot problems when they surface.




    • Provide effective and efficient applications support IT services which meet the needs and requirements of client hospital/health system.
    • Assists in account profitability to meet revenue and margin requirements set at the corporate level
    • Effective management of the client relationship and resolution of client issues.
    • Continuous risk identification and appropriate escalation.
    • Effective utilization and management of staff such that milestones/goals are obtained and staff is motivated and competent.
    • Understands application and technical functionality and capabilities to effectively provide solutions for business requirements.
    • Balances demand management for multiple complex simultaneous projects, operational enhancements, break-fix, and maintenance requests.
    • Provides strategic guidance for planning projects and operational support for health system initiatives.
    • Ensure team adherence to all team, account, and client policies and procedures.
    • Support needs across a complex healthcare setting.
    • Manages complex implementations and post implementation optimization across hospital/heath system network.
    • Scopes projects, develop budgets and assess cost of ownership
    • Effectively translate business requirements to technical specicfiations / IT requirements.
    • Develops strategy and resource plans to anticipate demand for implementation services and workforce needs.
    • Research and recommends new technologies to streamline processes supporting improved care and reducing costs
    • Develops and implements policies and practices for client installations



    Academic and Professional Qualifications:

    •  BA or BS Degree, and/or relevant business experience



    •  5-7 years industry experience preferred
    •  2-5 years’ experience in information technology management preferred
    • Soarian Financials experience highly desired.


    Travel Requirements:

    •  May require local travel
    •  May require other travel for business needs


    Working Arrangements:

    • May require after hours on call support
    • Work is performed in a standard office environment with minimal exposure to health or safety hazards


    At Allscripts, our greatest strength comes from bringing together talented people with diverse perspectives to support the technology needs of 180,000 physicians, 1,500 hospitals and 10,000 post-acute organizations across the globe. Allscripts offers a competitive total rewards package, including holidays, vacation, and medical, disability and life insurance.


    Allscripts’ policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Allscripts must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire.


    From a "VEVRAA Federal Contractor" We request Priority Referral of Protected Veterans


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