• Technical Business Analyst

    Job Locations US-NY-Melville
    Requisition ID
    Posted Date
    2 weeks ago(4/5/2018 9:18 AM)
    Information Technology
  • Overview



    Welcome to Allscripts! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Allscripts is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.


    The position is responsible for a technically focused delivery such as producing Technical Design and Analysis Documents as well as creating the business and/or functional requirements necessary for technology solutions that meet customer needs, expected delivery dates, and exceptional quality standards.


    • Work under the direction of the Manager to provide application solutions for assigned business areas.
    • Work with Developers and Business analysts across technology to understand and document reporting and analytic needs, produce technical plans and collaborate with the development teams to implement technology solutions.
    • Production of accurate, unambiguous technical design specifications to the required level of detail in the timelines as defined by the PM.
    • Production of supporting technical and deployment documentation for internal and external publication.
    • Assist with the analysis of platform processes and capabilities and the ongoing development of a technology strategy.
    • Assist Technology Manager with risk and control functions.
    • Provide recommendations for changes and convince key stake holders of business benefits of the proposed solutions.
    • Contribute to improvements to Technical Business Analysis documentation and methodologies.
    • Possess functional and technical knowledge of assigned application technology.
    • Interact with business users to understand new business requirements and enhancement requests.
    • Serve liaison role between application technology vendors, internal IS groups, and business users.
    • Translate business requirements into product-specific designs and configuration, detailed requirement specifications and use cases.
    • Deliver functional specifications, design documents, business process workflow, data/system flow chart, architecture diagram, and related documentation for new development projects and/or enhancement and modification requests to be used by Systems Analyst.
    • Interact with Systems Analysts during the software build and/or configuration process and testing process.
    • Interact with business users to understand new business requirements and enhancement requests.
    • Ensure programs meet business specifications.


    These are consistent accountabilities for all staff.

    • Assist in supporting activations and rollouts.
    • Consistent efforts to deliver quality solutions as per agreed scope.
    • Customer focus and close alignment with the customers’ business objectives.
    • Ensure efforts to continually improve domain knowledge.
    • Ensure the quality of the deliverables as per the defined defects standards
    • Document issues with resolutions and share with team members to improve team productivity.
    • Provide data to generate team performance metrics.
    • Knowledge transfer with other team members to improve overall team education level
    • Take complete ownership for the assigned task and timely inform the progress of the project / task to all stakeholders.
    • Adherence to the defined standards.
    • Take initiative and drives to bring to logical conclusion; proactive approach.
    • Provide accurate and timely information and escalates when there are issues.
    • Actively participate in meetings and make valuable contribution.


    Academic and Professional Qualifications:

    •  BA or BS degree preferred and/or other relevant combination of training and experience.



    •  0-2 years Industry experience preferred
    •  2-5 years practical experience in providing technical support and maintenance in assigned product preferred


    • 2-4 years programming experience

    Travel Requirements:

    •  May require local travel
    •  May require other travel for business needs


    Working Arrangements:

    • May require after hours on call support
    • Work is performed in a standard office environment with minimal exposure to health or safety hazards


    At Allscripts, our greatest strength comes from bringing together talented people with diverse perspectives to support the technology needs of 180,000 physicians, 1,500 hospitals and 10,000 post-acute organizations across the globe. Allscripts offers a competitive total rewards package, including holidays, vacation, and medical, disability and life insurance.


    Allscripts’ policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Allscripts must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire.


    From a "VEVRAA Federal Contractor" We request Priority Referral of Protected Veterans


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