Welcome to Allscripts! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Allscripts is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.
The primary purpose of the Desktop Support Analyst role is to provide second line of support assistance to client employees experiencing problems with IS supported software and hardware. This role will be responsible for imaging, installation, configuration, deployment and desktop related projects.
Academic and professional qualifications:
2-4 years hands on with the following desktop technologies:
* Windows 2007 and above
* MS Office 365
* PC imaging technologies
* Virus control and virus client management
* MS Print environment support
*Computer asset control
* Mobile device support
* VPN support
Support of these items is a plus:
* MS Great Plains v2015
* MS Configuration Manager (SCCM) for imaging and software deployment
* Small Office networks
* XenDesktop VDI
* Scripting (batch file, Powershell, VB script)
* Vipre antivirus
* IT support in the Health Care field
* Advanced MS access support
* Mac Support
May be required to work off hour shifts or be assigned to an on-call rotation.
At Allscripts, our greatest strength comes from bringing together talented people with diverse perspectives to support the technology needs of 180,000 physicians, 1,500 hospitals and 10,000 post-acute organizations across the globe. Allscripts offers a competitive total rewards package, including holidays, vacation, and medical, disability and life insurance.
Allscripts’ policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Allscripts must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire.
From a "VEVRAA Federal Contractor" We request Priority Referral of Protected Veterans