Sr Systems Analyst

Job Locations US-NY-Melville
Requisition ID
Posted Date
3 weeks ago(3/2/2018 11:51 AM)
Information Technology




Welcome to Allscripts! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Allscripts is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.



  • Work with the Service Line Lead for the Digital Patient Experience (dPx) to support the products and services within the service line
  • Operational support of the dPx affiliated applications. 
  • Work with other service lines associated with the operational support of the dPx affiliated applications, including Service Desk and the Patient Access Service center.
  • Coordinate and manage issues that arise, working with all associated services lines and application teams as needed. 
  • Help determine areas of support improvement across all affiliated service lines and help determine best optimization paths by working with those service line leads. 
  • Work with Service Line lead to coordinate and enforce change management, activation planning. 
  • Work with application Vendors as necessary for support of the dPx applications and services.
  • Develop and maintain technical specification documentation.
  • Develop and maintain operational support documentation.
  • Work with testing team to help develop all testing needs around the dPx service line.
  • Report into and regularly communicate with the Service Line Lead


Academic and Professional Qualifications:

  •  BA or BS degree preferred or other relevant combination of training and experience.



  •  2-5 years industry experience preferred
  •  5-10 years extensive experience in providing technical support and maintenance in assigned product preferred


Travel Requirements:

  •  May require local travel
  •  May require other travel for business needs


Working Arrangements:

  • May require after hours on call support
  • Work is performed in a standard office environment with minimal exposure to health or safety hazards


At Allscripts, our greatest strength comes from bringing together talented people with diverse perspectives to support the technology needs of 180,000 physicians, 1,500 hospitals and 10,000 post-acute organizations across the globe. Allscripts offers a competitive total rewards package, including holidays, vacation, and medical, disability and life insurance.


Allscripts’ policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Allscripts must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire.


From a "VEVRAA Federal Contractor" We request Priority Referral of Protected Veterans


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