Allscripts

Computer Operator- Part time

Job Locations US-NY-Westbury
Requisition ID
2018-14333
Posted Date
2 weeks ago(2/7/2018 3:14 PM)
Category
Information Technology

Overview

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Welcome to Allscripts! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Allscripts is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.

 

The primary purpose of this role is to manage the operation of a variety of computer hardware to assure hardware and systems function

appropriately.

 

This is a part-time role. 5am to 5pm Saturday, Sunday and also Holidays.

Responsibilities

  • Efficient functioning of computer hardware and systems.
  • Maintenance of computer equipment.
  • Maintenance of recording logs and other information
  • Error resolution and appropriate escalation
  • Perform system monitoring and level 1 triage of incidents/problems based on SOP which include escalation to subject matter experts where appropriate
  • Assist subject matter experts with response to problem, incident and change tickets
  • Effectively escalate issues and coordinate support with vendors to resolve problems
  • Ensure all daily functions are completed and appropriately communicated
  • Ensure all incident tickets, change tickets and e-mail requests are attended to in a timely fashion
  • Maintain a broad knowledge of all products, services and procedures
  • Write and maintain clear and concise documentation for incidents, notifications and procedures.
  • On an as needed basis Operate equipment such as printers, burster, sealers, shredder
  • Work projects as requested
  • Monitor/facilitate all tape mount requests, all off site media vaulting
  • Maintain all media inventories and documentation
  • All other tasks and duties as assigned

Qualifications

Academic and Professional Qualifications:

  •  High School plus technical training

 

Experience:

  • 2-4 years computer operator experience
  • Knowledge of Microsoft Windows Server technologies and networking principles are a plus, Possess a strong working knowledge of PC operation and software (Word and Excel proficiency
  • Experience working with infrastructure monitoring tool set (i.e.CA product suite)
  • Must be a self starter and demonstrate the initiative to learn new systems quickly
  • Posses strong troubleshooting skills and demonstrates the ability to follow detailed instructions
  • Possess strong oral and written communication skills
  • Ability to multitask during periods of high volume

 

Travel Requirements:

  •  May require local travel
  •  May require other travel for business needs

 

Working Arrangements:

  • May be required to work alternate shifts, weekends and/or holidays.
  • Work is performed in a standard office environment with minimal exposure to health or safety hazards

 

At Allscripts, our greatest strength comes from bringing together talented people with diverse perspectives to support the technology needs of 180,000 physicians, 1,500 hospitals and 10,000 post-acute organizations across the globe. Allscripts offers a competitive total rewards package, including holidays, vacation, and medical, disability and life insurance.

 

Allscripts’ policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Allscripts must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire.

 

From a "VEVRAA Federal Contractor" We request Priority Referral of Protected Veterans

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