Care Coordination UX Designer

Job Locations US-IL-Chicago
Requisition ID
Posted Date
1 month ago(2/7/2018 10:40 AM)
Software Development




Welcome to Allscripts! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver worldclass outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Allscripts is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.


The primary purpose of this role is to dive into complex design challenges and help transform the health care industry and create world class solutions.


  • Cross-functionally drive development and launch of the product from concept to delivery
  • Defines and writes technical and functional specifications including requirements and detailed use cases for new product features
  • Explains designs and constraints to stakeholders, writing User Stories for Dev teams
  • Work with engineering, QA, professional services, and technical operations during design and implementation to shape the technical feature set and usability of the product and ensure the highest quality products delivered on-time, on budget and with superior performance and support
  • Participate in all phases of the services and screen-based design process
  • Conduct user research and analysis
  • Facilitate internal and external panel discussions
  • Present at client regional or national stages
  • Lead and participate in workshops, working sessions, and critiques
  • Effectively communicate research findings, concepts, and designs verbally and visually with methods such as sketching, storyboarding, diagramming, wireframing and prototyping
  • Revise and update concepts and designs based on user feedback
  • Deliver detailed wireframes and associated functional requirements
  • Focus on consistency of UX patterns across Allscripts Care Management platform and industry


Academic and Professional Qualifications:

  • Bachelor’s Degree (or commiserate experience) in visual design disciplines, Human-Computer Interaction, Informatics or other similar degree
  • Masters degree a plus



  • 8 + years related work experience
  • 5+ years product management and services design experience
  • Strong domain expertise in-line with their product area of specialty
  • Passion for design, health care, and user experience methodologies
  • Creative problem solver, able to cope with stressful circumstances and work from a blank slate
  • Proficient with design and prototyping tools such as Axure RP, Adobe Creative Suite, InVision, and an interest in learning new tools and techniques
  • Knowledge of modern web based technology, responsive design, and familiarity with HTML, CSS, and JavaScript
  • Collaborate with team members both local and remote (team focused)
  • Software design experience in complex, multi-tasking, real-time, highly availability systems
  • Experience with complex software solutions across multiple generations of product, preferably in agent-based solutions
  • Must be able to define and manage complex process and/or product issues of a broad scope using independent judgment
  • Excellent analytical skills
  • Excellent interpersonal communication and management skills
  • Demonstrated problem solving skills


Travel Requirements:

  • National & International as required (estimated ~10%)


Working Arrangements:

  • Work is performed in a standard office environment with minimal exposure to health or safety hazards


At Allscripts, our greatest strength comes from bringing together talented people with diverse perspectives to support the technology needs of 180,000 physicians, 1,500 hospitals and 10,000 post-acute organizations across the globe. Allscripts offers a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company paid life insurance and retirement savings.


Allscripts policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Allscripts must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire.


From a "VEVRAA Federal Contractor" We request Priority Referral of Protected Veterans


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