Contract Administration Analyst - Raleigh, NC-based role

Job Locations US-NC-Raleigh
Requisition ID
Posted Date
1 month ago(1/22/2018 5:20 PM)




Welcome to Allscripts! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver worldclass outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Allscripts is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.


The primary purpose of this role is to review quotes and client signed contracts, execution of contracts, front end processing of returns and cancellations and non-quote related contract amendments. This role will focus primarily on processing concessions but will also assist with Professional contract processing during each quarter close.


  • Review sales quotes for Allscripts ability to operationalize related to downstream fulfilment, billing, revenue recognition and collections
  • Set up and review of internal client databases (CDH) related to processing of new sales orders to ensure integrity of client data
  • Acts as liaison between Sales, other internal departments and clients to resolve contract related issues to insure compliance and timely contract clearance
  • Manages communications and feedback from Sales related to proposal processing
  • Ensure contracts are dual executed as per Allscripts authority matrix
  • Mail or email dual executed copy of contracts to clients
  • Initiate cancellations and returns processing including Finance approval
  • Execution and distribution of customer addenda and amendments to appropriate internal teams to facilitate contract and billing changes as well as responding to other miscellaneous contract related inquiries from clients and other internal departments
  • Supports revenue recognition and bookings via the contract clearance process
  • Contributes to the design and execution of process improvement within the department


Academic and professional qualifications:

  • Bachelors degree in finance, accounting or related field preferred



  • 3-5 years experience in a Contract Processing or Customer Service role
  • Excellent organizational and time management skills
  • Solid understanding of the healthcare/pharmaceutical industries
  • Solid understanding and application of Microsoft office tools (Word, Excel, Power Point, Office)
  • Proven experience to calmly handle difficult situations and people, as well as be able to communicate with all levels of management and peers
  • Experienced in the area of SOP development and process improvement

Travel Requirements:

  • None

Working Arrangements:

  • Work is performed in a normal office setting with minimal exposure to health or safety hazards
  • Substantial time is spent working on a computer and on the phone


At Allscripts, our greatest strength comes from bringing together talented people with diverse perspectives to support the technology needs of 180,000 physicians, 1,500 hospitals and 10,000 post-acute organizations across the globe. Allscripts offers a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company paid life insurance and retirement savings.


Allscripts policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Allscripts must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire.


From a "VEVRAA Federal Contractor" We request Priority Referral of Protected Veterans


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