Manager Training

Job Locations SG
Requisition ID
Posted Date
4 months ago(10/23/2017 5:59 AM)
EHR Implementation



Welcome to Allscripts! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Allscripts is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.


The primary purpose of this role is management of the training function.


  • Develops and executes training plans for the design and development of Instructor-led and Web-Based training courses.  
  • Plans, organizes and manages the staff and activities in support of development, implementation and evaluation of training programs.
  • Oversees and approves project curriculum of training materials, instructor guides, reference guides and job aides.
  • Understands workflow, policy and procedure changes related to software implementation and incorporates into training
  • Manages the development and maintenance of the training database
  • Provide on-site support during activations
  • Partners with business owners to understand needs and assist in collecting, documenting and analyzing business requirements and establish new teaching strategies to meet end-user needs.
  • Compiles and utilizes related material and supportive documents to enhance teaching sessions
  • Conducts literature searches, analyzes and summarizes relevant materials, and maintains a reference library of related materials that could enhance training opportunities
  • Researches outcomes of training and reports findings to demonstrate program effectiveness and satisfaction.
  • Manages training space, technology, materials and supplies
  • Identify and recruit internal/external talents to ensure effective mix of competencies.
  • Induct new joiners in order to quickly maximize performance.
  • Set and communicate team/individual objectives and KPI to inspire individuals to achieve high performance.
  • Allocate work load to fully utilize every employee’s talent.
  • Implement development plans and coach for individuals to reach their maximum talent.
  • Provide regular constructive feedback on performance/development and address poor/mediocre performance on a timely manner.
  • Recognize high performers to maintain motivation and retain key talent.
  • Regularly communicate on company news and team progress against business plan.
  • Create team spirit.


Academic and Professional Qualifications:

  • BA or BS degree, and/or relevant business experience


  • MD / RN or Clinical experience preferred
  • Software training experience
  • Experience in using LMS
  • 5-7 years industry experience preferred

  • 2-5 years experience in learning and development or other related field

  • 2-5 years management experience preferred
  • Thrive in a complex organization by leading and managing a client facing team
  • Navigating, leading and managing client facing team

Travel Requirements:

  • Ability to travel occasionally as warranted by project work; frequency will vary depending on project requirements

Working Arrangements:

  • May require after hours training and support
  • Work is performed in a standard office environment with minimal exposure to health or safety hazards

At Allscripts, our greatest strength comes from bringing together talented people with diverse perspectives to support the technology needs of 180,000 physicians, 1,500 hospitals and 10,000 post-acute organizations across the globe. Allscripts offers a competitive total rewards package, including holidays, vacation, and medical, disability and life insurance.


We are an Equal Opportunity Employer. No job applicant or employee shall receive less favorable treatment or be disadvantaged because of their gender, marital or family status, color, race, ethnic origin, religion, disability or age; nor be subject to less favorable treatment or be disadvantaged on any other basis prohibited by applicable law.


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