Director PMO

Job Locations SG
Requisition ID
Posted Date
3 months ago(12/19/2017 1:24 PM)
EHR Implementation




Welcome to Allscripts! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver worldclass outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Allscripts is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.


The primary purpose of this role is to provide leadership and direction to ensure execution of strategic and complex programs for the business, ensuring program completion on time to budget and meeting customer needs and business objectives. The incumbent will also develop and deploy management system processes and tools, and process improvement expertise to influence achievement of business objectives.


  • Setup a client facing PMO Delivery team, including creating appropriate organisation structure, accountabilities, communications, decision making and overall governance
  • Implement Project management processes for full life cycle of the programme including initiation, planning, execution, monitoring, controlling and programme closure

  • Define interrelated processes and templates

  • Identify and develop PMO Tools and Reports

  • Support Allscripts management team by providing leadership and program management control on key initiatives 

  • Ensure adherence to common processes, such as the Project Life Cycle Management (PLM) process 

  • Provide performance monitoring, information and reporting; help diagnose root cause of problems and mitigate risks 

  • Ensure teams are taking corrective action as necessary to deliver complete scope, desired quality and timeliness of strategic programs 

  • Provide logistical & decision support for governance structure, including metrics and monthly meeting cadence on strategy and operations reviews 

  • Provide coaching to the business in Management System methodology and best practice 

  • Provide coaching to the business in Process Improvement methodology and best practice 

  • Coordinate and provide coaching across multiple Project Managers, to help develop PMO team competencies, and to ensure PLM programs are appropriately executing business strategy 

  • Identifies and recruits internal/external talents to ensure effective mix of competencies

  • Inducts new joiners in order to quickly maximize performance 

  • Sets and communicates team/individual objectives and KPIs to inspire individuals to achieve high performance

  • Allocates work load to fully utilize every employee’s talent 

  • Implements development plans and coaches individuals to reach their maximum talent 

  • Provides regular constructive feedback on performance/development and addresses poor/mediocre performance on a timely manner 

  • Recognizes high performers to maintain motivation and retain key talent 

  • Regularly communicates on company news and team progress against business plan 

  • Creates team spirit


Academic and professional qualifications:

  • PMP and/or LSS Certification preferred
  • Bachelor’s degree required; Masters of Business Administration preferred
  • Strong and demonstrable project management skills, including influencing, communications and tracking skills
  • Previous business (non project) role preferable
  • Previous role requiring strategic vision and planning
  • In-depth knowledge of project & program management methodologies, tools & techniques
  • Strong leadership, mentoring, organizational and communication skills
  • Strong ability to collaborate with senior leadership and program managers to define business process issues, analyze operational efficiencies, implement creative solutions, and measure delivery results
  • Strong ability to positively point out risk and failures in face of dissenting views
  • Strong conviction in the role of program management and willingness to take on challenges 
  • Solid understanding of corporate environment and business metrics, with ability to propose solutions for their achievement


  • Typically has 15+ years relevant project management and/or management experience
  • Proven track record of setting up and running successful Programme Management Office
  • Experience in Healthcare PMO preferable


Travel requirements:

  • Ability to travel occasionally as warranted by project work; frequency will vary depending on project requirements

Working arrangements:

  • Work is performed in a normal office setting with minimal exposure to health or safety hazards
  • Substantial time is spent working on a computer, having meetings and on conference calls


At Allscripts, our greatest strength comes from bringing together talented people with diverse perspectives to support the technology needs of 180,000 physicians, 1,500 hospitals and 10,000 post-acute organizations across the globe. Allscripts offers a competitive total rewards package, including holidays, vacation, and medical, disability and life insurance.


We are an Equal Opportunity Employer. No job applicant or employee shall receive less favorable treatment or be disadvantaged because of their gender, marital or family status, color, race, ethnic origin, religion, disability or age; nor be subject to less favorable treatment or be disadvantaged on any other basis prohibited by applicable law.


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