Allscripts

Principal Technical Consultant

SG
Requisition ID
2017-11652
Posted Date
1 month ago
Category
EHR Implementation

Overview

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Welcome to Allscripts! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver worldclass outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Allscripts is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.

 

The primary purpose of this role is to deliver high-quality, high-performing systems to meet client business needs based upon the Allscripts product set. The incumbent will also Integration Services revenue for client systems, IS overhead for systems/PC's delivered to internal associates.

Responsibilities

Data Conversion and Interface:

  • Demonstrates principal level proficiency with interface or data conversion development and implementation tools used by the team
  • Ability to identify need for new tool sets and the ability to build and maintain them
  • Principal level knowledge of Allscripts data schema
  • Negotiate interface or data conversion specifications and plan for Implementation with clients/vendors for those that deviate from the standard
  • Install software and interface definition on client's servers
  • Create test plan templates and test with client/vendor to insure that functionality meets the needs of the client
  • Provide interface and related workflow solutions within the guidelines of the Interface Team's custom request procedures
  • Provide Principal level technical assistance to other departments in relation to interface development and installation
  • Provide 3rd level interface support
  • Provide Principal level training services for clients and co-workers
  • Provide Principal level sales support services to help design solutions for clients

Technical Consultant:

  • Demonstrate ability to create technical architecture solution designs
  • Demonstrate Principal level proficiency in the delivery of hardware and system software technology to clients using standard procedures
  • Development of new procedures and policies to improve services
  • Principal level knowledge of Enterprise level hardware offerings such as clustering, SAN technology, and complex networking delivery
  • Provide Principal level technical support during the implementation delivery process, including triaging and troubleshooting reported by client and implementation team
  • Install all software required for the Allscripts solutions
  • Develop technical documentation to facilitate efficiency, document customer implementations, and Support Department education objectives
  • Provide Principal level training for clients and co-workers on your areas of expertise

Qualifications

Academic and professional qualifications:

  • BS or Masters degree in relevant technical field (Information Technology, Computer Science, Software, Engineering, or related technical discipline), or equivalent combination of training and work experience

Experience:

  • 10 - 12 years in related responsibilities depending upon education level

Travel requirements :

  • Ability to travel occasionally as warranted by project work; frequency will vary depending on project requirements

Working arrangements:

  • Monday through Friday or as defined by assignment requirements

At Allscripts, our greatest strength comes from bringing together talented people with diverse perspectives to support the technology needs of 180,000 physicians, 1,500 hospitals and 10,000 post-acute organizations across the globe. Allscripts offers a competitive total rewards package, including holidays, vacation, and medical, disability and life insurance.

 

We are an Equal Opportunity Employer. No job applicant or employee shall receive less favorable treatment or be disadvantaged because of their gender, marital or family status, color, race, ethnic origin, religion, disability or age; nor be subject to less favorable treatment or be disadvantaged on any other basis prohibited by applicable law.

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