Allscripts

Sr Implementation Consultant

SG
Requisition ID
2017-11648
Posted Date
2 weeks ago
Category
EHR Implementation

Overview

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Welcome to Allscripts! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver worldclass outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Allscripts is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.

 

The primary purpose of this role is to utilize senior level application and domain knowledge to assist clients to deploy and configure Allscripts solutions. Provide training and knowledge transfer to enable clients to utilize and manage the deployed solutions. Mentor other associates to gain a deeper knowledge of Allscripts Solutions and methodology.

Responsibilities

Domain Expertise:

  • Senior level knowledge of Allscripts solutions within a specific Allscripts domain area
  • Senior level knowledge of client operational processes, job functions and implementation methodology within a specific Allscripts domain area
  • Senior level knowledge of industry trends and initiatives within a specific Allscripts domain area

Module Implementation to meet requirements as specified in the project plan:

  • Carry out the implementation of Allscripts solutions and designated 3rd party products following a detailed project plan and in accordance with the contracted project scope
  • Identify and troubleshoot issues encountered during the implementation of Allscripts products and when interfacing to third party systems
  • Assist the customer with the parameterization and configuration necessary to deliver the functionality defined in the contract scope
  • Load the initial database delivered to the client with site-specific information (if applicable)
  • Lead system design and build process
  • Design & present formal training courses and knowledge transfer to Allscripts clients
  • Thoroughly understand Speed to Value and other implementation methodologies
  • Advise clients on testing strategy and planning to ensure successful solution implementation
  • Support all testing phases with the client

System Rollout:

  • Serve as the client's application expert, ensuring the system set up supports workflow decisions
  • Liaise with the client, Project Managers and Sales and Solution Consulting to understand the client's conversion, go-live and rollout strategies and to ensure that the solution meets the client's business needs

Consultancy:

  • Understand and manage project scope to identify and mitigate implementation risks and impacts
  • Deliver advice, guidance and recommendations on system configuration and implementation best practice
  • Identify, analyze, and document client business requirements
  • Work individually or as a member of the Allscripts sales and Services team to identify, promote, and drive revenue opportunities
  • Make recommendations, provide advice and guidance to challenge clients in the adoption of recommended solutions to their business needs
  • Identify solution gaps and assist in the development of customization or other strategies within the project scope

Reporting / Documentation:

  • Document problem resolutions, issues, and other solutions and make them available for future reference by other Consultants,
  • Provide weekly status reports throughout the project lifecycle to assist management eliminate risks and increase the likelihood of project success
  • Produce other reports and/or documents as required

Advice and Guidance:

  • Contribute to the development of consultancy tools and processes that could ease future implementation
  • Identify solutions to a broad variety of business issues within area of expertise to increase Allscripts opportunities
  • Ensure a systematic approach to providing client practices with quality advice and guidance in optimizing patient care, financial performance, defining and re-engineering processes, and planning new services
  • Liaise with internal groups (support, development, methodology) to assure ongoing improvement of Allscripts solutions and methodology
  • Mentors other associates in application and domain knowledge, troubleshooting and consulting skills

Qualifications

  Academic and professional qualifications:

  • Bachelor's Degree or equivalent Clinical/Business experience

Experience:

  • Minimum 4-8 years related work experience OR;
  • Minimum 2-4 years internal Allscripts experience
  • Allscripts implementation experience preferred
  • Ideal candidate will have experience with Sunrise Clinical Manager
  • Excellent interpersonal and presentation skills.
  • Highly developed problem solving ability.
  • Ability to develop innovative solutions to Healthcare process.
  • Change management skills.
  • ***Local candidate strongly preferred. 

Travel requirements:

  • Willing and able to travel up to 100% of the time, often with international assignments

Working arrangements:

  • Monday through Friday or as defined by assignment requirements

At Allscripts, our greatest strength comes from bringing together talented people with diverse perspectives to support the technology needs of 180,000 physicians, 1,500 hospitals and 10,000 post-acute organizations across the globe. Allscripts offers a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company paid life insurance and retirement savings.

 

Allscripts' policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Allscripts must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire.

 

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