Operations Analyst - College Graduate Program

Requisition ID
Posted Date
1 month ago(12/18/2017 1:48 PM)




Welcome to Allscripts! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Allscripts is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.


The primary purpose of this role is to support the efficient and effective running of the functional Operations (within designated region). 


  • Support the regional operations function
    • Maintenance of the corporate systems providing ad hoc support service to regional management and team
    • Maintain accurate production of MI reporting (for example the utilisation, project or product metrics, bad debt, credit notes, expenses, customer satisfaction – netpromotor measures and capacity plans)
    • Maintain Headcount information to support capacity planning
    • Maintain the Organization design chart o Manage the project set up and billing process in applicable systems (time capture review, draft invoices review, Liaison with Finance for project financials review, draft invoice production, review, credit notes, WIP adjustments, WIP monitoring)
    • Control the functional dashboard and procedures for management reporting based on business metrics
  • Maintain and use Quality Standards.
  • Communicate and manage monthly calendar imposing deadlines for completion of monthly reporting inputs, time-sheet entry, billing review and bill production
  • Update and maintain the content of the Allscripts website and share point intranet


Academic and professional qualifications:

  • Bachelor's Degree in computer science/IT or relevant work experience
  • 3.0+ GPA preferred


  • Analysis background
  • MS Excel advanced or SQL
  • Approximately 1 years’ experience in an operations or financial administration role preferred
  • Experience in functional use of Clarity and SFDC or equivalent systems preferred 

Travel Requirements:

  • Able and willing to work on shifts or to be on an after-hours rotation

Working Arrangements: 

  • Work is performed in a normal office setting with minimal exposure to health or safety hazards; substantial time is spent working on a computer


At Allscripts, our greatest strength comes from bringing together talented people with diverse perspectives to support the technology needs of 180,000 physicians, 1,500 hospitals and 10,000 postacute organizations across the globe. Allscripts offers a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company paid life insurance and retirement savings.


Allscripts’ policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Allscripts must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire.


From a "VEVRAA Federal Contractor" We request Priority Referral of Protected Veterans


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