Sr. BI Systems Administrator

US-NY-New Hyde Park
3 months ago
Requisition ID
Information Technology




Welcome to Allscripts! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Allscripts is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.


Position Summary:

The Sr. BI Systems Administrator will serve as a key member of the BICC team and will be focused on supporting Business Objects, SAS, and Tableau infrastructure across the enterprise. The candidate will be primarily responsible for installation, maintenance and troubleshooting of the BI shared environment.



  • Installation, migration, configuration, maintenance, technical support and troubleshooting of Business Objects implementation in a highly active shared environment
  • Standardization and implementation of best practices for the associated BI Tool Sets across the Enterprise
  • Key contributor to BI architecture and capacity planning activities, maintaining company-wide standards and industry best practices
  • Conducts performance tuning and capacity management, including environment baselines and trend analysis over time ensuring enterprise scalability
  • Supports and maintains all BI infrastructure environments, documenting restart/recovery strategies to maintain 24x7 uptime and DR readiness
  • Proactive maintenance of all BI environments including application level monitoring, server/device auditing, log collection and review, and customized alerting
  • Manages the daily execution of workflows and sessions, batch processes, production requests, and scheduled backup jobs
  • Collaboration with technical teams and business users to identify and resolve support issues, escalating where appropriate
  • Operates server and peripheral devices to run production requests and create reports
  • Contribute to coordination and planning of Enterprise BI related activities
  • Ability and eagerness to thrive in a fast paced work environment
  • Provide off-hours and weekend support in an on-call rotation.


These should be consistent for all our staff


  • Assist in supporting activations and rollouts.
  • Consistent efforts to deliver quality solutions as per agreed scope.
  • Customer focus and close alignment with the customers’ business objectives.
  • Ensure efforts to continually improve domain knowledge.
  • Ensure the quality of the deliverables as per the defined defects standards
  • Document issues with resolutions and share with team members to improve team productivity.
  • Provide data to generate team performance metrics.
  • Knowledge transfer with other team members to improve overall team education level
  • Take complete ownership for the assigned task and timely inform the progress of the project / task to all stakeholders.
  • Adherence to the defined standards.
  • Take initiative and drives to bring to logical conclusion; proactive approach.
  • Provide accurate and timely information and escalates when there are issues.
  • Actively participate in meetings and make valuable contribution.


Academic and Professional Qualifications:

  • Successful completion of a Bachelor’s Degree preferred and relevant Business Objects Enterprise/BI experience.



  • 3-5 Years’ Experience with SAP BOE systems administration
  • 3-5 Years’ Experience with SAS systems administration
  • Tableau system administration knowledge a PLUS
  • Crystal Reports experience a PLUS
  • Oracle Database experience preferred
  • Understanding of server operating systems and general knowledge of client/server computing environment technologies
  • Administrator experience in relevant operating systems is desirable (UNIX, Windows)
  • Ability to communicate with all levels of staff and management.
  • Ability to follow and create SOPs
  • Ability to explain technical terms to non-technical individuals.


Travel Requirements:

  •  May require local travel
  •  May require other travel for business needs


Working Arrangements:

  • Will require on-call hours (rotating schedule).

  • Work is performed in a standard office environment with minimal exposure to health or safety hazards


At Allscripts, our greatest strength comes from bringing together talented people with diverse perspectives to support the technology needs of 180,000 physicians, 1,500 hospitals and 10,000 post-acute organizations across the globe. Allscripts offers a competitive total rewards package, including holidays, vacation, and medical, disability and life insurance.


Allscripts’ policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Allscripts must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire.


From a "VEVRAA Federal Contractor" We request Priority Referral of Protected Veterans


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