Allscripts

Systems Analyst Integration, Patient Access

US-NY-Melville
1 month ago
Requisition ID
2017-10973
Category
Information Technology

Overview

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Welcome to Allscripts! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Allscripts is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.

 

The primary purpose of this role is to provide technical support for assigned applications. Systems Analyst, Application Integration, will be responsible for maintaining production support for the integration between Soarian and all of the clinical and non-clinical ancillary applications in use throughout Northwell.

Responsibilities

  • Understanding of how multiple healthcare applications integrate with each other using HL7 standards.
  • Working knowledge of HL7 message types and segments, particularly ADT and SIU transactions (expertise in HL7 not required)
  • Experience with mass data analysis and mapping.
  • Help facilitate the planning of and execution of an integration model to meet the technical, security, and business requirements.
  • Work within the integration team to design, build, test and maintain integration points to ancillary applications.
  • Work with Testing team for script development to ensure business requirements and technical configurations.
  • Work with other teams to understand the business specific requirements and configurations and translate them to technical design specifications and data flow from which programs are developed and coded
  • Participate in Application workgroups and business functional team meetings to drive decisions that meet both system and workflow requirements.
  • Participate in meetings with enterprise integration team as needed.
  • Participate in other work teams as appropriate.
  • Knowledge transfer with other team members to improve overall team education level
  • Prepare and maintain detailed system and technical documentation.
  • Provide ongoing technical support and guidance.
  • Be part of the 24x7 support of the applications and helping troubleshoot problems when they surface.
  • Assists in supporting activations for application upgrades and maintenance activities
  • Research requested changes to ensure feasibility (e.g., confers with experts).
  • Excellent Communication skills and ability to work closely with clients
  • Take initiative and drives to bring to logical conclusion; proactive approach
  • Take complete ownership for the assigned task and inform the progress of the task with the stakeholders.
  • Provide production support
  • Participate in focus groups and workshops, attend vendor training and demonstrations. 
  • Strong focus on customer service
  • Other responsibilities as needed. 

 

These are consistent accountabilities for all staff.

  • Assist in supporting activations and rollouts.
  • Consistent efforts to deliver quality solutions as per agreed scope.
  • Customer focus and close alignment with the customers’ business objectives.
  • Ensure efforts to continually improve domain knowledge.
  • Ensure the quality of the deliverables as per the defined defects standards
  • Document issues with resolutions and share with team members to improve team productivity.
  • Provide data to generate team performance metrics.
  • Knowledge transfer with other team members to improve overall team education level
  • Take complete ownership for the assigned task and timely inform the progress of the project / task to all stakeholders.
  • Adherence to the defined standards.
  • Take initiative and drives to bring to logical conclusion; proactive approach.
  • Provide accurate and timely information and escalates when there are issues.
  • Actively participate in meetings and make valuable contribution.
  • Provide production support for application issues.
  • Identify, coordinate and communicate issues, requirements and status related to application functionality with other team members and software vendors.
  • Ensure the quality of the deliverables as per the defined defects standards and excelling within that.

Qualifications

Academic and Professional Qualifications:

  • BA or BS degree preferred or other relevant combination of training and experience.

 

Experience:

  • 2-5 years practical experience in providing technical support and maintenance in assigned product or equivalent preferred
  • Industry experience preferred
  • Strong Microsoft suite knowledge ( Word, Excel, Project and Power Point)

 

Travel Requirements:

  •  May require local travel between Northwell sites and practices.
  •  May require other travel for business needs

 

Working Arrangements:

  • May require after hours on call support
  • Work is performed in a standard office environment with minimal exposure to health or safety hazards

 

At Allscripts, our greatest strength comes from bringing together talented people with diverse perspectives to support the technology needs of 180,000 physicians, 1,500 hospitals and 10,000 post-acute organizations across the globe. Allscripts offers a competitive total rewards package, including holidays, vacation, and medical, disability and life insurance.

 

Allscripts’ policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Allscripts must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire.

 

From a "VEVRAA Federal Contractor" We request Priority Referral of Protected Veterans

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