Systems Analyst Peri-Ops Apps

2 weeks ago
Requisition ID
Information Technology




Welcome to Allscripts! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Allscripts is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.


The Peri-Op Systems Analyst is responsible for the success and implementation of all aspects of the Peri-Op application. They are charged to participate with multiple projects through various phases of the implementation, from initiation to post-live support. The Analyst will utilize their Peri-Op application expertise in the areas of work-flow, process, system build and configuration, as well as end-user training. Communication and presentation skills are essential to the success of this role.




    • Determine clinical requirements and establish partnership with client for successful implementation for the project team (client, vendors)
    • Install, configure, and support Peri-Op software components during implementation project, upgrades, and additional services
    • Review, discuss, understand, and execute the Peri-Op processes and procedures with team on the following items and set expectations, review technical tasks/needs and manage identifiable artifacts resulting from them:
      • Application kick-off and milestone dates (deployment, training, validation assistance)
      • Training and Education planning based upon standards and contract requirements
      • Software deployment — Peri-Op Applications and 3rd party vendors
      • Reports - evaluation, deployment and troubleshooting
      • Interface - consulting, recommendation and testing when possible
      • Trouble shooting — ability to complete an analysis of the issue to identify the root cause:
        • Work-flow process
        • Configuration
        • Interface
        • Desktop/Printers
        • Servers
        • End-User Training
      • Issue tracking and escalation process – documenting the issues as well as the steps to re-mediate the issue inclusive of:
        • Write Specifications
        • Document Current State Work-flow Process vs. Future State Work-flow Process
        • Write and execute test scripts
        • Create End User Training material, if needed
      • Client associated risks identified and corrective actions or consulting
      • Communication and documentation — This position requires extensive verbal/written communication:
        • Presentations – Client, Team, End Users
        • Business Documents – Business Plans, Specifications, Test Scripts, Disaster Recovery Plans
        • Work-flow Diagrams
        • Training Documents – Team, End- User, Support Transition
        • Meeting Agenda/ Minutes
        • General Correspondence – Team, Client, End-User, Vendor and Other Departments
      • Support – 24/7 Help Desk Support for Peri-Op Applications. 
  • Coordinate with Project Managers to ensure project deadlines are met.  
  • Participate in focus groups and workshops, attend vendor training and demonstrations.



 Allscripts is dedicated to attracting and developing a highly diverse workforce/EOE



  • BA or BS degree preferred or other relevant combination of training and experience.
  • 1-2 years Industry experience preferred
  • 2-5 years practical experience in providing technical support and maintenance in assigned product preferred
  • Must be a team player, have client presence and the ability to work independently and have excellent written and verbal communication
  • Possess the ability to troubleshoot, apply critical thinking and provide viable suggestions for problem resolution.
  • Must have previous experience in all aspects of an IT Project Lifecycle (Initiating, Planning, Executing, Monitor Control and Close) inclusive of implementing Lean techniques.
  • PERIOP Software proficiency desired (SIS, McKesson, &/or Cerner)
  • Previous experience desired in one of the following: Surgical Scheduling/Billing – Hospital &/or Physician Practice or Perioperative Surgical Department – Clinical &/or Management
  • Proficient with MS Office (Excel, Word, PowerPoint, Visio and exposure to MS Project)
  • Crystal Reports,SQL scripting, database statements (DMLIDDL) desired
  • General knowledge of Database Administration, Network Support and Windows Operating systems desired
  • May require local travel for business needs 
  • May require after hours on call support


At Allscripts, our greatest strength comes from bringing together talented people with diverse perspectives to support the technology needs of 180,000 physicians, 1,500 hospitals and 10,000 post-acute organizations across the globe. Allscripts offers a competitive total rewards package, including holidays, vacation, and medical, disability and life insurance.


Allscripts’ policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Allscripts must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire.


From a "VEVRAA Federal Contractor" We request Priority Referral of Protected Veterans


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